The Wrench Turner’s Podcast – with Jim Bernasek

How to Measure Technician Efficiency and What a 5% Boost Actually Adds to Your Service Department

Most service managers track technician efficiency in some form, but few can say exactly what a 5% improvement would add to their bottom line (or whether the number they're looking at is even measuring what they think it is).

Why Warranty Rate Submissions Get Denied — and How WarrantyAi Can Help

Why Warranty Rate Submissions Get Denied — and How WarrantyAi Can Help