The Wrench Turner’s Podcast – with Jim Bernasek

How to Measure Technician Efficiency and What a 5% Boost Actually Adds to Your Service Department

Most service managers track technician efficiency in some form, but few can say exactly what a 5% improvement would add to their bottom line (or whether the number they're looking at is even measuring what they think it is).

IVSG and Chameleon Limited Announce Strategic Partnership to Deliver Next Generation Fixed Operations Intelligence

IVSG and Chameleon Limited have announced a strategic partnership to deliver next-generation fixed operations intelligence for franchise dealers.